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  1. [Bug] Error while changing payment with PayPal

    Hi, I got an error while changing payment with PayPal.

    I want to change my payment method from credit card monthly
    to PayPal monthly. and it redirect the page to PayPal and I login successfully. and I confirm the payment in PayPal, then I got the
    error in page:
    https://******.backlogtool.com/paypal/success?token=EC-3FR012414A282473L
    (I mask the space name in URL)

    Error ID 20170126104021-7815-74429-*-02-b

    Thank you~

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Floating edit button for editing long Wiki pages

      I have a quite sizeable Wiki page that I use the #contents tag to help me to navigate. However, when I find myself towards the end of my Wiki wanting to edit the content that I can currently see, I must
      1. scroll to the top of the page
      2. click the edit button
      3. scroll back down to where I want to edit, which is not always easy to find amongst the formatting codes that I tend to use.

      A floating edit button that would cut out the need for steps 1 and 3 above would be really helpful.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Update Backlog formatting help pages to explicitly state which color names are supported

        Specifically, http://backlogtool.com/help/usersguide/rule-to-formatting-texts/userguide189/ details how to apply colors.

        I appreciate that desired colors can be achieved by supplying RGB values, which is great for the geeks among us. However, sometimes I just want to type a color name and I would like to know which color names are supported.

        I tried a handful of color names and I was suprised to find that the "orange" was not supported.

        Please would you provide a list of the supported color names and perhaps consider adding support for some more color names.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Update the idea content field to be a resizeable text entry field

          The very edit box that I am typing this issue into (textarea.uvFieldTextarea) would benefit from being resizeable, much like many of the text entry fields in the Backlog system.

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Update feedback.backlogtool.com so that feedback overview shows a last modified time and date

            At the moment when viewing the list of ideas on feedback.backlogtool.com, I do not see a last modified time and date. If I click on a particular issue then I do see the time and date information in the new page that is presented to me.

            It would be better if the last modified time and date information was available at the top-level.

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

              Hi, thank you for your suggestion. It seems the tool (UserVoice) which we are using for ‘feedback.backlogtool.com’ doesn’t have the option to display the last modified time and date information.

              If you want to see the new feedback, please click ‘New’ beneath the ‘Let me suggest’ box.

            • Notification page

              Notification box is quick info update way, but easy to miss info. Could you provide a notification page to browse all notification

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Can I use user story point instead of hours in project issue estimation?

                Can I use user story point instead of hours in project issue estimation?

                Currently, it look like "hours" is the only option, but we want to use story points, a Scrum practice.

                2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Hello,

                  I would like to use backlog for my company. But I've one question. Could I setup backlog on my server? Please, Thank you!

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • How can I see all project progress in one page?

                    1. How can I see all project's progress in one page?
                    I have over ten project in backlog, so I need to into each project to see the status and problem.
                    It's not a easy way to manage project for me.
                    You may improve dashboard UI for manager not for task owner.

                    2. Can cross link another project?
                    Like we have two projects, Project A and Project B.
                    And Project B is also be a sub project for Project A in some while.
                    We want to make it as two individual projects, but we need to know the progress in…

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • bug

                      Good afternoon !

                      This error is appearing to me:

                      Error
                      ( Error ID 20160203234049-2199-69214-30499-02-b )

                      Can you help me please? I can not access anything.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi, we are very sorry for the inconvenience.

                        The problem is fixed now.

                        We performed a Git server maintenance but inadvertently involved the app server, as such you were unable to access Backlog at that time.

                        Thank you.

                      • [bug] Issue options translation bug (Vietnamese <--> Japanese)

                        In space settings, we use Vietnamese.
                        In personal settings, I use Japanese.
                        But, the issue type list is still appeared in Vietnamese.

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • create a multi-lever parent child task or multi-level sub task

                          create a multi-lever parent child task or multi-level sub task

                          parent task
                          -> sub task
                          -> sub sub task etc.

                          2 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Highlight "Today" on the dashboard page

                            Thank you for the great product and support.

                            It would be great if highlight "Today" on the dashboard page same like overdue task.

                            2 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Is there a way to rename the folder?

                              Is there a way to rename the folder?

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Find Issues Facility - Search Issues last closed by me or resolved by me, no matter who is assignee currently

                                I would like to suggest to add below search in "Find Issues" facility of backlog.

                                Search issues which are

                                (1) Currently resolved and it was resolved by me in last, no matter who is assignee.
                                (2) Currently closed and it was closed by me in last, no matter who is assignee.

                                Advantage:
                                (1) If you want to go to the issues which you have already closed or resolved, searching becomes tough, currently we need to remember the task number and search it again with task number or with some other search reference.
                                (2) It will also show you the quantity…

                                11 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Simple ranked list prioritization

                                  I was very excited when I found Backlog, but unfortunately I don't think it's a good fit for us. All I need (seems so simple!) is a way to maintain and share a stack ranked priority list / project backlog. Backlog seems to support only a High / Medium / Low prioritization, which is not quite enough.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 如何列印完整內容

                                    輸出EXCEL與網頁甘特圖呈現方式較不相同,能否有其他毀出檔案格式

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Seallow 您好,不好意思我們不太確定您的問題。還請您告訴我們更多細節,關於EXCEL輸出檔案與網頁甘特圖的呈現方式不相同之處。
                                      或者請您擷取螢幕截圖然後傳送到,讓我們看看。

                                      謝謝!

                                    • client-side encryption, zero-knowledge collaboration

                                      Dear Nulab-Team!

                                      what about client-side encryption as offered by Credeon (http://psg.hitachi-solutions.com/credeon/cloud-data-protection-overview) for example?
                                      Zero-knowledge solutions ensure absolute privacy.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Would Really Like to be be able to assign more them one member to a Issue

                                        Would Really Like to be be able to assign more them one member to a Issue. I have many issues I would like to have covered but I need more than one member working on the same Issue

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Jess, thank you for sharing your idea. We are sorry that this feature is unavailable currently.

                                          For now, please consider to use the ‘Notification’ and ‘Subtasking’ functions.
                                          When you want multiple people to be responsible to one issue, making one user the assignee and notifying others at the same time.
                                          Ref: http://backlogtool.com/help/usersguide/notification/userguide1453/

                                          If you would like each person to be responsible to a specific subtask, try the ‘Subtasking’ function.
                                          Ref: http://backlogtool.com/help/usersguide/subtasking/userguide1722/

                                          Please note that the ‘Subtasking’ is a paid function.
                                          Thank you!

                                        • Could really use a way to and estimated time to Tasks and projects. maybe a drop down bar in the add an Issue tab or something similar .

                                          Could really use a way to and estimated time to Tasks and projects. maybe a drop down bar in the add an Issue tab or something similar .

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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